We use an all-natural location and sugar scrub made in Toronto, and CND polishes for all our nail services. Our lash and makeup services are performed with top quality professional products. For specific questions about our products, please contact us at [email protected]
Our certified technicians wear masks, face shields and gloves for all services. We use disposable nail files, buffers, and foot files. All our stainless-steel tools (reusable tools) are washed and disinfected in medical grade disinfectant and sealed in a medical grade sanitation bag. Table and chairs are always disinfected between clients. Check our Policies page for more details.
An automatic gratuity of 18% is charged to each booking. This goes directly to the technician. For additional gratuity on your card, please inform our booking manager. Cash tips on-site are always welcome.
Our team is carefully selected and trained to perform at the highest standards. Despite our best efforts to provide you with the best experience, we acknowledge you may need to inform us of issues with lateness, professionalism, and quality of service. You may experience early chipping on your nails or toes or lashes falling off prematurely. We kindly ask that you email us at [email protected] describing the issue along with a photo within 48 hours from your appointment (early chipping for regular polish is 3 days and gel and lashes is 7 days). We greatly appreciate all client feedback.